PEAK KENO Skills - Conduct a Keno Game (SITHGAM003A)

Outline

The Academy's PEAK KENO Skills course takes a hands on approach to learn skills involved when Conducting a Keno Game. The Academy takes REAL experience very seriously so all of our practical courses including PEAK KENO SKILLS are conducted in a REAL Gaming area by REAL industry Experts.

Why Should I Attend?

All people intending to work in a Venue that conducts KENO Games should have the basic skills required to operate KENO terminals and the Knowledge to solve problems prior to commencement of employment. Prospective employers would consider it a very attractive proposition for a Prospective Employee to have these skills

Whether you are new to the Hospitality Industry or currently working in it, it is vital that your knowledge on KENO is accurate and up to date. It should also provide an edge to the any new entrant seeking employment in the Hospitality Industry.

Time

The PEAK KENO SKILLS is a competency based 4 - hour program with a Statement of Attainment issued on successful completion*.

Elements covered in this course:

• Advise customers on features of Keno
• Process bet types
• Pay out prizes
• Cancel tickets
• Operate General Functions
• Clean and Maintain terminals
• Monitor security of Keno operations

Other Items

• Introduction to Keno
• Re-Issuing Tickets when required
• Checking tickets through readers, scanners or by serial numbers
• Follow Keno rules accurately
• Cash Handling and Float Balancing Prodedure
• Must be over 18 and have your RCG Prior to doing this course