Retail Skills: Work effectively in a retail environment (SIRXIND001A)
Outline
If you are intending to work in retail from small owner operated businesses to large retail outlets, you should have the skills required in Work effectively in a retail environment SIRXIND001A. Current & Prospective employers would consider it an attractive proposition for a Current or Prospective Employee to have an understanding of store routines, good general retail industry knowledge and how to work to a roster.
Why Should I Attend?
If you are new to retail, it is vital that your retail skills and understanding of the industry be fully developed. Your entrance and or ability to remain in the industry comes at a time when there have been a demand to increase our knowledge with many changes being introduced to increase and improve staff professionalism and service standards. It should also provide an edge to the any new entrant seeking supervisory or management positions in the future.
Time
Work effectively in a retail environment SIRXIND001A is a competency based one day program with a Statement of Attainment issued on successful completion.
The course covers:
- Act responsibly
- Act in a non-discriminatory manner
- Develop retail industry knowledge
- Maintain personal presentation
- Follow routine instructions
Other Items
- Rosters
- Industry Code of Practice
- Utilise store information
- Understand store policies and procedures
- Relevant dress codes
- Safety in the workplace
- Store organisational structures
