Skills Cluster: Retail - General

This Program has being created to give you the qualifications you will need to begin or update your knowledge in the Retail Industry.

The courses covered in the Program are:

• Customer Service - Interact With Customers (SIRXCS002A)
• Customer Communication - Communicate in the Workplace (SIRXCOM001A) 
• Retails Skills - Work Effectively in a retail environment (SIRXIND001A)
• Product Knowledge - Sell Products and Services (SIRXSLS001A)
• Product Display  - Merchandise Products and Services (SIRXMER001A)
• Process Financial Transaction (SITXFIN001A) 
• Safe Food Handling - Follow Workplace Hygiene Procedures ( SITXOHS002A)
• RSA - Responsible Service of Alcohol (SITHFAB009A)

For program dates and location please call The Academy