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Unique Student Identifier

From 1 January 2015, Austrain Academy can be prevented from issuing you with a nationally recognised VET qualification or statement of attainment when you complete your course if you do not have a Unique Student Identifier (USI). This applies whether you are doing a full Qualification or a single Unit of Competence.

If you have not yet obtained a USI you can apply for it directly at https://www.usi.gov.au/your-usi/create-usi on computer or mobile device.

Please note that if you would like to specify your gender as ‘other’ you will need to contact the USI Office for assistance.

If you would like us to apply for a USI on your behalf, you must authorise Austrain Academy to do so and declare that you have read the privacy information at https://www.usi.gov.au/documents/privacy-notice

If you have a USI, you must provide it to Austrain Academy for verification with the Student Identifiers Registrar.

If you have lost your USI, you may authorise Austrain Academy to locate it.

See below for more information and view our full USI Policy here.

USI Transcript Service Activation

The Transcript Service has been activated on the 22 May 2017.

From that date, USI account holders will be able to generate an online transcript which collates all training details reported to the national VET collections that are linked to their USI since January 2015.

Once activated, an RTO who has permission set by a student within their USI account will also be able to view and download their student’s USI Transcript.

More information on how students can give their RTOs permission from within their USI account, available here. Remember, this is optional for students and you can remove or modify permissions at any time.


Student Quick Guide Series


Student - 'How to' video

Privacy Policies & Complaints

You can find further information on how the Registrar collects, uses and discloses the personal information about you in the Registrar’s Privacy Policy www.usi.gov.au/Pages/privacy-policy.aspx or by contacting the Registrar on 13 38 73. The Registrar’s Privacy Policy contains information about how you may access and seek correction of the personal information held about you and how you may make a complaint about a breach of privacy by the Registrar in connection with the USI and how such complaints will be dealt with.

You may also make a complaint to the Information Commissioner about an interference with privacy pursuant to the Privacy Act, which includes the following:

  • misuse or interference of or unauthorised collection, use, access, modification or disclosure of USIs; and
  • a failure by us to destroy personal information collected by you only for the purpose of applying for a USI on your behalf.

For information about how Austrain Academy collects, uses, discloses and stores your personal information generally, including how you can make a complaint about a breach of privacy, please refer to Austrain Academy’s Privacy Policy and Student Record Policy which can be found in our Student Handbook.