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until you've been AusTrained
until you've been AusTrained
No specific timeframe or refresher period has been set. However, food businesses must ensure their food handlers’ skills and knowledge are adequate and up to date. It is good practice to schedule regular refresher training.
Keeping a record of the training that food handlers have completed enables businesses to be sure everyone has completed it and can show authorised officers they have met the requirements.
A business can recognise a food handler’s prior learning and experience in the food industry, as long as it is relevant and current to the activities they do. Food handlers must be able to demonstrate safe food handling practices at all times
Take this short quiz to find out if the new requirements apply to your business and how.
To get your first competency card you must pass an RSA or RCG course, or both, through an approved training provider such as Austrain Academy. When you complete the course, your provider will give you an interim certificate that allows you to work for the first 90 days while you order and receive your photo competency card.
Take your interim certificate with you to a Service NSW Service Centre, as well as 100 points of ID that are all originals. Note that your personal details on your interim certificate must match your ID – any discrepancies can be fixed at Service NSW. Your photo will be taken and you should receive your NSW photo competency card in four weeks.
Apply for a card as soon as possible to ensure your interim certificate doesn’t expire before receiving your competency card in the post.
Photo competency cards are plastic cards similar to a NSW drivers licence that indicates which competency certifications have been obtained.
The digital version of the photo competency card makes it easier to carry, display, update, and renew a licence using a smart phone or tablet. If you have a digital competency card you don't need to carry the photo card.
Please click here for more information.
Yes, however minimum numbers will apply. Click here to contact us for further information.
Food laws in NSW require certain food businesses in the hospitality and retail food service sector to appoint at least one trained FSS.
The aim of an FSS is to prevent individuals from becoming ill from food poisoning as a result of incorrect handling and preparation of food. St
Statistics show that incorrect food handling practices in retail food businesses account for more than one-third of foodborne illness outbreaks in NSW, costing the community hundreds of millions of dollars each year in healthcare and lost revenue.
Appointing an FSS gives food businesses a better level of onsite protection for food safety, and gives consumers peace-of-mind when dining out or buying food in NSW.
Broadly, this includes all businesses selling potentially hazardous food to the public that are not licensed by the Food Authority, such as: cafes, restaurants, quick service venues, takeaway shops, pubs and clubs with food service areas, mobile vendors, home-based businesses, caterers, motels, and supermarkets selling potentially hazardous food (such as hot-chickens). It also includes outlets that sell food through third party ordering apps.
From 8 December 2024 the FSS requirement will also apply to a range of currently exempt outlets:
See also:
Enrol in FSS training & more information here.
The Minister for Education and Youth has made a legislative instrument, the Education Services for Overseas Students (Exempt Courses) Instrument 2021, exempting specific courses from the definition of course under the Education Services for Overseas Students Act 2000 (ESOS Act). This exemption was developed through consultation with the sector over September-October 2020 and March-April 2021. It allows education providers to deliver certain courses to overseas students without registering them on the Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS).
This instrument came into effect on 29 June 2021.
* NSW Food Safety Supervisor certificate program requires both units to be completed successfully
This page provides information on what training you need to work in the liquor and gaming industry.
Austrain Academy is approved to deliver all of the required training on behalf of Liquor and Gaming NSW (LGNSW). See our course pages for more information.