You haven't been trained
until you've been AusTrained
until you've been AusTrained
Face to face or Virtual Classroom courses available.
For quotations and more information:
Office: 1300 20 40 20
Email: info@austrainacademy.com.au
Trainers: John Crittenden & Jason Fullerton
Full course fee - Contact us for details
* Contact us for virtual or face to face training at your venue or our offices.
Virtual Classroom Training Schedule
Face to face or Virtual Classroom courses available.
For quotations and more information:
Office: 1300 20 40 20
Email: info@austrainacademy.com.au
Trainers: John Crittenden & Jason Fullerton
Course fee $297.00
* Contact us for virtual or face to face training at your venue or our offices.
This is a non-accredited, online training course that covers the basic knowledge requirements for food handlers in 3.2.2A of the Food Standards Code.
Participants work through seven (7) food safe handling modules, and complete an assessment at the end. Those who achieve a score of 100% can receive a certificate of acknowledgement.
Note: The course will take approximately 30 - 60 minutes to complete.
Cost $24.95
Austrain Academy has developed this training for online delivery.
Successful completion of this training will result in the issuance of A Statement of Attainment for the national skillset SITSS00069 Food Safety Supervision. (This includes the units of competence SITXFSA005 Use hygienic practices for food safety & SITXFSA006 Participate in safe food handling practices.) This meets the requirements for Food Safety Supervisor under Standard 3.2.2A for most Australian jurisdictions.
In NSW, if you elect to receive a NSW Food Safety Supervisor Certificate, Austrain Academy has been approved by the NSW Food Authority (Approval #24237) to conduct this training and issue this Certificate. NSW Food Safety Supervisor Certificate (FSS) holders must be assessed as competent in the current units of competency SITXFSA005 and SITXFSA006 as well as completing training and assessment in key focus areas included in the training and assessment materials:
The units of competency are nationally accredited but the units are customised to also meet a licensing/compliance outcome.
Recognition of prior learning (RPL) - The NSW Food Authority will assess and issue a NSW FSS certificate to an individual who has attained all of the required units from any RTO in Australia when completed as part of a vocational qualification (for example, Cert IV Commercial Cookery) within 5 years from the date of the request.
See our FSS course page for more information.
The fee for this course is $129 or $159 with the NSW Food Safety Supervisor certificate .
See our FSS Recertification page for more information.
The fee for this course is $129 including the NSW Food Safety Supervisor certificate .
Mandatory training requirements for Club Directors in NSW have been introduced as a part of the 1 July gaming reforms.
By 30 June 2025 one of the following training requirements must be met by all Club Directors of venues with gaming machines in NSW:
Responsible Gambling Board Oversight (RGBO) training
Completion of the Responsible Gambling Board Oversight (RGBO) training course approved by L&GNSW is a way for Club Directors of venues in NSW with gaming machines to meet gaming reform training requirements.
Austrain Academy (ATP Number: CCR10000005) is approved to deliver Responsible Gambling Board Oversight (RGBO) on behalf of L&GNSW.
The course is a one-hour abridged version of the Advanced Responsible Conduct of Gambling (ARCG) course, equipping Club Directors with a high-level understanding of their venue’s responsibility to minimise gambling harm. Contact us for fees.
We can deliver the course by either Virtual Classroom and or Face to Face at your venue.
Complete the enrolment here - https://austrain.jobreadyrto.com.au/apply_to_courses/20415
For a quotation for group training delivered for your Board of Directors virtually or at your venue, please contact us.
Please note that there is a “change of venue” for the ARCG Face to Face Training Session on Wednesday 30th October 2024.
The session will now be held at:
As part of a suite of gaming reforms to identify and support patrons at risk of gambling harm, the NSW Government has committed to the introduction of Responsible Gambling Officers (RGOs) into hotels and clubs with more than 20 gaming machines. Additional information is available at https://www.liquorandgaming.nsw.gov.au/resources/responsible-gambling-officer-rgo
Austrain Academy is approved to deliver the required Advanced Responsible Conduct of Gambling Training (ARCG) on behalf of LGNSW.
Enrol here https://austrain.jobreadyrto.com.au/apply_to_courses/96777
We may also be able to deliver a course for your venue (minimum numbers apply). Contact us to enquire.
Welcome to the team - Jason Fullerton
Austrain Academy are pleased to announce the addition of Jason Fullerton to our team.
Jason has an extensive background in hospitality and a comprehensive knowledge of industry compliance requirements. With first-rate interpersonal, communication and advocacy skills and a passionate belief in the value security, risk and compliance management plays in ensuring Customer Service excellence, Jason is ideally positioned to drive ongoing success for your business and vision for the future.
John Crittenden (Director - Austrain Academy) is also available to deliver this course. John has been formally involved with workplace training since 1997, working as a Contract Trainer with the AHA (NSW), Corpskills Australia and the Retail Liquor Development Foundation (RLDF) following in excess of 25 years working in the hospitality industry.
John successfully ran licensed premises as an Owner, Managing Director & Licensee of Hotels & Function Centres (Restaurant). He understands the needs of hospitality businesses and has extensive knowledge across all areas of compliance.
We may also be able to deliver a course for your venue (minimum numbers apply). Contact us to enquire.
Training can be delivered either face-to-face at your venue or by virtual classroom.
Austrain Academy is an approved provider of this training course on behalf of Liquor & Gaming NSW.
Austrain Academy is approved to deliver the required Advanced Responsible Conduct of Gambling Training (ARCG) on behalf of LGNSW.
Call our office on 1300 20 40 20 if you have any questions or would like to secure a training session for your staff.
From 8 December 2023, food service, caterer and related retail businesses in Australia need to meet new food safety requirements in the Australia New Zealand Food Standards Code (the Code). The requirements apply to most businesses from 8th December 2023.
School canteens, children's services that supply food, supermarkets, greengrocers, delis, coffee vendors that sell food, correctional centres and boarding schools have until 8 December 2024 to comply.
The new standard aims to improve food safety and support consumer confidence.
Businesses that sell potentially hazardous, ready-to-eat food directly to consumers, where there is some form of handling done by the business, are required to appoint an FSS for each premises they operate from. This includes foods ordered through third party ordering apps. (Businesses licensed with the Food Authority do not need an FSS.)
Refer to these links:
We can help you achieve compliance with the new requirements.
For ALL your Food Safety Requirements please call Austrain Academy on 1300 20 40 20 or email to info@austrainacademy.com.au
Is your food business ready for the 8th December 2023 deadline to be compliant with the new requirements?
Food service, caterer and related retail businesses in Australia need to meet new food safety requirements in the Australia New Zealand Food Standards Code (the Code) from 8 December 2023.
Standard 3.2.2A is a new food safety standard for these types of businesses that aims to improve food safety and support consumer confidence.
There are three food safety management tools in the new standard and Austrain Academy can assist you to comply (click the links below for more information and to enrol):
Some businesses already require an FSS. The change means that these businesses will also require food handler training (for all food handlers) and if they conduct higher risk activities, the evidence tool as well.
For other businesses, the FSS requirement will be new. The new standard extends the FSS requirement to most food service, caterer and related retail businesses that are currently exempted by NSW food safety laws. These businesses will require FSS and food handler training, and if they conduct higher-risk activities, the evidence tool also. Key examples are school canteens, delicatessens and institutional settings such as gaols.
Take this short quiz to find out if the new requirements apply to your business and how.
Did you know Austrain Academy can assist you with your Food Safety and Work Health & Safety compliance requirements. Our consultancy services are designed to help businesses identify and manage hazards and are tailored to your individual business needs. Just some of our satisfied clients:
Hospitality Apprentices & Trainees
The trainees and apprentices who complete training through Austrain finish their training with a higher level of competence than those who have trained with other RTOs. I put this down to the attention provided to each person in training and the practical training sessions our trainees and apprentices are exposed to. I have been involved with approximately 4-5 RTOs for different reasons over approximately a decade in the hospitality and club industry and I can confidently say that my preference is to use Austrain every time.
Commercial Cookery Apprenticeships
Burnsbury Catering, through our two (2) trading outlets, being, 2 Smoking Barrels & Babyface Kitchen have been utilising the services of Austrain Academy for over five (5) years. During this time, we have sent our Apprentices to Austrain Academy to undertake training in Certificate III in Commercial Cookery. Austrain Academy is a local Registered Training Organisation providing services limited to Hospitality which makes them a specialist in this field. Austrain Academy provides regular feedback on the progress of our apprentices and is passionate about their training product.
Do you need support for implementation of Risk Management Strategies for Workplace Health & Safety and Environmental Health & Safety in the workplace?
Read More
Hospitality Qualifications at Certificate levels III, IV & Diploma and also Work Health & Safety Certificate IV.
Read More
Coming to Australia and want to work in the Hospitality Industry? Do you want an Australian Accredited Certificate?
Read More
Does your business need assistance with staff training, WHS issues, food safety requirements, Armed Hold up awareness, consulting/business assessment? Contact us at Austrain Academy, our industry experts can assist you with any of these issues.
Find out more
Food service, caterer and related retail businesses in Australia need to meet new food safety requirements in the Australia New Zealand Food Standards Code (the Code) from 8 December 2023.
Standard 3.2.2A is a new food safety standard for these types of businesses that aims to improve food safety and support consumer confidence.
There are three food safety management tools in the new standard and Austrain Academy can assist you to comply (click the links below for more information and to enrol):
Take this short quiz to find out if the new requirements apply to your business and how.
Find out more
