RCG is a mandatory course that you must complete if you are a licensee, hotelier, secretary manager or work as a gaming-related staff member in any venue in NSW.
This course is a 6 ½ hour interactive course that will prepare you for work in the hospitality industry. A competency card can be obtained on successful completion and is valid for 5 years. Currently you will need to re-sit the course if your paper-based certificate has expired.
Note: This course is for students new to the industry or students with an expired paper certificate. If you already have an RSA and/or RCG Photo Competency Card you do not need to complete this course. You can now renew your photo competency card for five years by completing online refresher training with Liquor & Gaming NSW. If your card is expiring soon, you will be notified by email and SMS about how to renew and complete the online refresher training.
Legislation now requires all people working in gaming areas of hotels and registered clubs to complete an approved course in order to continue employment. Persons who propose to work in a Gaming environment must complete the RCG prior to the commencement of employment.
The RCG has been approved by the Liquor & Gaming NSW and accredited by the Australian Skills Quality Authority (ASQA), meeting the Liquor & Gaming NSW most recent guidelines.
In NSW the RCG Course is a minimum requirement for all staff who have any Gaming Related Activity. It is vital that all staff understand the requirements of the Gaming Act in order to protect themselves and their employers from liability.
For further information about RCG requirements in States and Territories other than NSW please contact the relevant state authority.
The RCG course is a competency based 6.5 hour program (includes breaks) with a Statement of Attainment issued by The Academy and an Interim Certificate by the Liquor & Gaming NSW on successful completion of the course.
RSA & RCG
Austrain Academy have provided several RSA and RCG courses to the W. Short Hotel Group. Our staff receive thorough information which they use every day when handling Alcohol and dealing with Gaming. Austrain always provide a flexible service but it is the personalities which makes us loyal to Austrain. We will continue to use their services for our staff to ensure our customers receive the best experience possible.
Old-style paper certificates are being phased out in stages until mid 2016.
Staff must not work with an expired certificate.
|RSA & RCG Paper Certificate Issued||Expiry Date|
|Up to and including 31 Dec 2008||Expired|
|1 Jan 2009 – 31 Dec 2009||30 Jun 2015|
|1 Jan 2010 – 21 Aug 2011||30 Jun 2016|